Survey Form
1. How did you find out about Hanip Automobiles?
Publications (Wheel’s Magazine, Newspaper, etc)
Online Search
Word of Mouth
Others (please specify)
2. Which of these sentences best describes you when you send your car for servicing?
I like competitive prices & I do not mind to compromise quality to cut costs.
I like quality servicing, usage of genuine parts & a smoother drive.
I am willing to pay more to ensure lesser car problems in the future.
I do not care about my car. I’m happy as long as it moves.
3. What qualities do you associate Hanip Automobiles with?
Diagnostic Specialist
Cheap Pricing
Quality Servicing
Others (please specify)
For existing customers
4. What makes you return to Hanip Automobiles?
Quality service
Great prices
Knowledgeable staff
Others (please specify)
5. Remarks/Comments about Hanip Automobiles